Creating an Empathy Toolkit for Improved Communication
Empathy is essential to strong communication. Developing an empathy toolkit can help us better understand others and create meaningful relationships.
Empathy is essential to strong communication. Developing an empathy toolkit can help us better understand others and create meaningful relationships.
Customers want to be understood and listened to. Delivering empathetic customer service gives them a sense of being valued and respected. Empathy shows customers that businesses care about their needs…